
Your IT can be like an employee: get to know it, treat it well and both of you can do some great work together. This is why we put so much emphasis on training at True MSP.
Microsoft Teams is the cornerstone of collaboration for many businesses. So we’ve compiled a range of Microsoft Teams tips and tricks to make your work as productive as possible.
Get to know the shortcuts
Knowing these shortcuts can save hours in the long run. For many of the most common operations in Microsoft Teams, there’s a method for executing it instantly with a keyboard shortcut.

Use frequent commands
Similarly, you can use frequent commands for jumping to frequently used locations and tasks within Microsoft Teams. Simply type the “ / ” key followed by your desired location and you’ll jump straight to it.

Turn on do not disturb
Microsoft Teams can make communication a little too easy. Notifications pinging all day can drain your focus… And your sanity. When you need to focus on a given task and be free from being contacted by your team, set your status to do not disturb by clicking on your initials in the top right-hand corner.
Filter using your activity centre
Your activity centre gives you a timeline feed of everything you’ve done within Microsoft Teams and your notifications. You can search this activity directly and filter it to show only certain types of activity. E.g., only mentions, missed calls, reactions, etc.
Filter and access your teammates quicker by using @mention
Alternatively, you can jump to find specific conversations from teammates within the activity centre by typing in their @name. This can also be great for quickly messaging them: if you don’t want to leave what you’re doing and find their conversation, you can type @name into the search bar and send a message without leaving what you’re doing.
Pin important channels and apps
Some channels and apps you’ll use a lot more than others. To save you scrolling and searching when you need to find them, pin them so they’re always in the same place, on the left of your Microsoft Teams window.
Use tags to group users
Very often you’ll need to address people as a group. Instead of picking them out one by one and adding them to a group thread, if you’ve grouped them together under a tag, you can address them as one in an instant.
Become more productive with The Cloud
Once you start using these Microsoft Teams tips and tricks, they may start to feel as unavoidable as good backup or cybersecurity. And since any business worth their salt is aiming to be more productive, taking advantage of everything The Cloud and Microsoft Teams has to offer is a no-brainer.