The new-Look True MSP, the same great Managed IT Support

Introducing the Brand-New True MSP!

We’re proud to finally introduce the new-look True MSP website!

After years of working for average outsourced IT support companies, Neil and Tim combined their 40+ years of experience and set-up True MSP with the vision of providing customer-centric and exceptional Managed IT Support. We continue to do this to this day but like our clients, we belong to a rapidly evolving workforce. With our partners, solutions and technologies changing with the times, we thought it was time our website did too.

We’ve always been dedicated to simplifying Managed IT solutions for our clients across Derby, Nottingham, Leicester, The Midlands and London – providing clear and concise solutions to bespoke business needs. We wanted our re-brand to reflect this, with a simple-to-navigate website that gets straight to the core of your business needs.

With your business diversifying and your needs becoming more bespoke, we’ve made it easier to find the solutions you need. Our Cloud page covers everything from your first move to an online workspace, to the software that keeps you working from anywhere.

We also know that the always-online workspace needs all-new protective solutions, so our Cyber Security and Data Security page covers your front-to-back security requirements. Covering everything from Cyber Essentials and protection for Microsoft 365 to Business Security and Backup, you can now find the solutions you need to repel intruders – and retain sensitive data.

We still offer the same great Managed IT services as ever – including IT Support and Connectivity – and you’ll always find quick links to the solutions you need from any one of our pages.

The way the world works is going through a transformation, and businesses need solutions that empower as well as simplify. With our new design, we’re hoping to make that easier for all our customers – new and old.

Let us know what you think of the new site – we look forward to hearing more from you!

Neil, Tim and the whole True MSP team.

7 Microsoft Teams Tips and Tricks to Boost Productivity

Your IT can be like an employee: get to know it, treat it well and both of you can do some great work together. This is why we put so much emphasis on training at True MSP.  

Microsoft Teams is the cornerstone of collaboration for many businesses. So we’ve compiled a range of Microsoft Teams tips and tricks to make your work as productive as possible. 

Get to know the shortcuts  

Knowing these shortcuts can save hours in the long run. For many of the most common operations in Microsoft Teams, there’s a method for executing it instantly with a keyboard shortcut. 

Use frequent commands  

Similarly, you can use frequent commands for jumping to frequently used locations and tasks within Microsoft Teams. Simply type the “ / ” key followed by your desired location and you’ll jump straight to it. 

Turn on do not disturb  

Microsoft Teams can make communication a little too easy. Notifications pinging all day can drain your focus… And your sanity. When you need to focus on a given task and be free from being contacted by your team, set your status to do not disturb by clicking on your initials in the top right-hand corner.  

Filter using your activity centre  

Your activity centre gives you a timeline feed of everything you’ve done within Microsoft Teams and your notifications. You can search this activity directly and filter it to show only certain types of activity. E.g., only mentions, missed calls, reactions, etc.  

Filter and access your teammates quicker by using @mention  

Alternatively, you can jump to find specific conversations from teammates within the activity centre by typing in their @name. This can also be great for quickly messaging them: if you don’t want to leave what you’re doing and find their conversation, you can type @name into the search bar and send a message without leaving what you’re doing.  

Pin important channels and apps  

Some channels and apps you’ll use a lot more than others. To save you scrolling and searching when you need to find them, pin them so they’re always in the same place, on the left of your Microsoft Teams window.  

Use tags to group users  

Very often you’ll need to address people as a group. Instead of picking them out one by one and adding them to a group thread, if you’ve grouped them together under a tag, you can address them as one in an instant.  

Become more productive with The Cloud  

Once you start using these Microsoft Teams tips and tricks, they may start to feel as unavoidable as good backup or cybersecurity. And since any business worth their salt is aiming to be more productive, taking advantage of everything The Cloud and Microsoft Teams has to offer is a no-brainer.  

If you’re ready to welcome in a new level of productivity, click here to take full advantage of The Cloud. 

Meet the latest recruit to the TrueMSP team

TrueMSP is delighted to introduce our latest recruit – Gavin Potter. 

Gavin, who has 20 years of experience in the IT industry, is our new Technical Lead and will focus on project work and onboarding new clients. 

His job is to ensure we continue to offer first class, personal customer service to all of our clients when tending to your technical needs. 

Gavin’s specialist areas include cyber security, the Cloud and new technologies so another of his roles will be to research the latest tech that we can offer our clients. 

To help you to get to know Gavin, here’s 7 facts about him: 

  1. Avid track day attendee 
  2. Owns two Siberian Huskies 
  3. Competes in endurance mountain biking
  4. Came 3rd in the British National Ice-skating championships in 1996 
  5. Worked for one of the UK’s leading virtualisation specialists
  6. Collects retro gaming consoles 
  7. Only drinks tea 

TrueMSP launches free training sessions for clients

Do you want to know more about cyber security, learn how to use the latest features of Office 365 or see the latest IT technology in action? 

Well, now TrueMSP’s clients can learn about these things – and more – for free, thanks to the launch of our new training workshops and seminars. 

The events will take place in the brand-new Conference and Training Room at TrueMSP’s headquarters in Castle Donington and be led by directors, Neil and Tim, and members of our highly experienced team. 

Topics for planned workshops and seminars include: 

  • Cyber Security; 
  • Office 365 and the Cloud; 
  • Back-up and disaster recovery; 
  • Voice Over IP (VOIP) phone systems; 
  • Latest technology showcase. 

Clients interested in attending a training session should contact the Midlands office on 01332 948600 for further details. 

True MSP sponsor Derby based grass roots football team

Taken from their site. 

Spondon Dynamos was founded in 1974 and remained unchanged until the year 2000 when the club split into two, the seniors and the juniors. The junior teams range from the Under 5’s to the Under 18’s. All teams play in the Derby Community or the Derby City Leagues. We try and have two or three teams at each age groups. 

Change over from small sided football to 11-a-side football. It was decided to have Spondon Dynamos Black Sox, Yellow Sox, Youth & White Sox Juniors. 

In 2016 the club linked up with Graham St Prims. It was agreed that Spondon Dynamos would run all of the junior football teams and Prims the senior teams. This would give a development route for the junior players.