IT support

Industry leading IT support by phone, email or bespoke customer portal.

At True MSP, we do IT support differently. With your own dedicated IT Specialist and customer focused support team, consider us as an extended part of your team, not just another IT support desk.

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A unique approach to managed IT support

We do IT support differently.

Unlike most IT support services, we don't do faceless support tickets. At True MSP, you have your own dedicated IT Support Specialist, providing super fast response times from someone who truly understands your business, your systems and your people. Consider them and our wider team an extension of your own team.

We can provide much more than just tech support, as your IT Director takes the time to fully understand and become part of your business, we can also provide a wealth of advice and support on everything from making the most of the systems and software you already have, to IT infrastructure, best practices, security, cloud solutions and much more.

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The benefits of our IT support services

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Improving efficiencies

“Having worked with Tim and Neil for the past 6 years, we've been led by their advice on many projects.

Their approach is to focus on our objectives first then design and implement a system that improves efficiencies and gives our team a great IT experience, which is paramount for us as accountants who heavily rely on a fast and user-friendly network.”

Steve Shrap, Nuvo Accountancy

Enabling a roadmap to future upgrades

“We use True MSP for our IT support and the level of customer service we receive in handling day to day queries is excellent.

In addition to which their strategic advice is clear, concise and has enabled us to develop a roadmap of future upgrades to our entire IT systems and hardware.

I highly recommend their services.”

Steve Lathwood, Charnwood Accountants
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Ready to find out more about IT support?